Last Updated: October 26, 2023
Welcome to SocialCasino UK (referred to as "we", "us", or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our social casino platform and services, including games like Chicken Road, Plinko, Joker, and features related to our 140 FS bonus, rewards money, and earn opportunities within the United Kingdom.
1. Information We Collect
We may collect various types of information in connection with your use of our services:
- Personal Data: This includes information you provide when you register an account, such as your username, email address, date of birth (for age verification), and any other information you choose to provide.
- Usage Data: We automatically collect information about your interaction with our services. This includes your IP address, browser type, device information, pages visited, time spent on pages, game activity (e.g., progress in Chicken Road, scores in Plinko, use of Joker features), bonuses claimed (like the 140 FS), and rewards money earned or redeemed.
- Cookies and Tracking Technologies: We use cookies, beacons, tags, and scripts to collect and track information and to improve and analyze our service. You can control the use of cookies at the individual browser level.
- Communications: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our social casino services.
- Improve, personalize, and expand our services, including tailoring game experiences for Chicken Road, Plinko, and Joker.
- Understand and analyze how you use our services to enhance user experience.
- Develop new products, services, features, and functionality.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes (e.g., information about new bonuses, rewards money opportunities, or your 140 FS status).
- Process your transactions and manage your account, including earned rewards.
- Detect and prevent fraud and ensure the security of our platform.
- Comply with legal obligations, particularly those relevant to operating in the UK.
3. Sharing Your Information
We do not sell your personal information. We may share your information in the following situations:
- With Service Providers: We may share your information with third-party vendors and service providers that perform services on our behalf, such as hosting, data analysis, payment processing (though our platform is social, this may apply to virtual currency), customer service, and marketing assistance.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency) in the UK.
- To Protect Rights: We may disclose information where we believe it necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Service, or as evidence in litigation.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no electronic storage or transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We encourage you to use strong passwords and take care in what information you share online.
5. Your Data Rights (UK GDPR)
If you are a resident of the United Kingdom, you have certain data protection rights under the UK General Data Protection Regulation (UK GDPR). These rights include:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you wish to exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.
6. Cookies and Tracking Technologies
Our social casino platform uses cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. For further information on how we use cookies and your choices regarding cookies, please refer to our Cookie Policy (which may be part of this Privacy Policy or a separate document typically accessible from our website footer). This helps us, for example, to remember your preferences and settings for games like Chicken Road or to manage your 140 FS bonus eligibility and rewards money earned.
7. Children's Privacy
Our services are not intended for use by individuals under the age of 18 (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal data from children under 18. If we become aware that a child under 18 has provided us with Personal Data, we will take steps to delete such information from our servers. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your data protection rights, please contact us:
- By email: privacy@socialcasinouk.example.com (Placeholder)
- By visiting our contact page: Contact Us
We are committed to ensuring your experience with our social casino, including fun games like Plinko and Joker, and the opportunity to earn rewards, is secure and your privacy is respected.